What is Membership Upgrade and Downgrade Tiers?
What is this feature for?
This feature allows you to manage upgrading / downgrading of your member's membership tier automatically based on 2 criteria (spending or points earned) in a period of time.
All this can be done manually if you have less members but as your business grows, your members will too. Hence, this settings allows you to create rules / criteria to enable automatic upgrade or downgrade of your member's tier effortlessly.
Let's say you have the following tiers Basic(default) > Silver > Gold tiers. If spending/points earned more than X amount, members will be automatically be upgraded to Silver tier.
You can also reward your members when they upgrade a tier. To create the reward, refer to Creating Rewards and select reward type as "Hidden".
To downgrade members from say Gold to Silver tier, you can set the rule as spending/points earned less than X amount (set by you) in a period of time.
You can also reduce member's points when they downgrade.
Refer to Membership Upgrade/Downgrade Settings to get started.