Points & Stamps System

Issuance of points and stamps is an important part of any loyalty program. From issuing basic multiples based on amount spent, to welcome points, birthday multiples. All of those can contribute to a successful program.

Ways to Earn Points

Loyalty points are your brand currency. If you are issuing loyalty points, it’s important to think about how your members can earn and burn them. Eber provides huge flexibility when it comes to loyalty points systems - where business could opt for point or stamp system.

Members will be able to earn point/ stamp via multiple activities including:

  • Signing up to the program (also known as welcome points)
  • Sharing their birthday and spend on their birthday (birthday points multiplier)
  • Making a purchase
  • Engaging on social media - like or share on Facebook

These can be setup through XM >  Playbooks  >  Points. Click below to learn more on how to setup your points/ stamps system program 

Setting Up Points system

Setting Up Stamps system

Setting Up Points System

  1. Login to xm.eber.co
  2. Playbooks  > Points
  3. Setup points structure
    1. Select "Use Point System"
    2. Business user may opt for points are given by:
      • "Per Dollar" - X point given per X amount spend OR  
      • "Per Scan" - X point given per scan 

        4.   Save = Points system setup successfully


        Setting Up Stamps System

        1. Login to xm.eber.co
        2. Playbooks  > Points
        3. Setup points structure
          1. Select "Use Stamp System"
          2. Business user may opt for points are given by:
            • "Per Dollar" - X point given per X amount spend OR  
            • "Per Scan" - X point given per scan

        c.   1 stamp is given per X point(s) 
        4.    Optional to enable show as stamp card

        💡In the event you have opted to show as stamp card, you may opt to upload your preferred stamped and unstamped image, configure X no. of stamps to show in total and per row

        5.    Save = Stamps system setup successfully

          🗒️Tip:

          Business users have the option limit the number of points received by a member daily and points balance in the points settings. Simply input a fixed number of points to applicable field and members will not be able to earn points beyond the points limitations you have set.

          This setting is useful for business who opt for points given per scan

           

          Now that you have the basic points structure configuration covered, you can then move on to setup the points multiplier during birthday period and social points