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Xperience Management (XM)
Welcome to Eber
Getting Started
FAQ
Xperience Management (XM)
INSIGHTS
CONSUMERS
MESSAGING
PLAYBOOKS
eSTORE
CHANNELS
BRANDING & DESIGN
STAFF ACCESS & ADMIN ROLES
SMS CREDIT
BILLING
SETTINGS
HARDWARE
Addons & Integrations
APIs
PoS Integrations
e-Commerce Integrations
Payment Gateway
Custom Domain
Tips & More
Legal
Other Information
Common Questions
Press Kit
Tips and Suggestion
Eber City
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Help Center
Xperience Management (XM)
Welcome to Eber
Getting Started
FAQ
Xperience Management (XM)
INSIGHTS
CONSUMERS
MESSAGING
PLAYBOOKS
eSTORE
CHANNELS
BRANDING & DESIGN
STAFF ACCESS & ADMIN ROLES
SMS CREDIT
BILLING
SETTINGS
HARDWARE
Addons & Integrations
APIs
PoS Integrations
e-Commerce Integrations
Payment Gateway
Custom Domain
Tips & More
Legal
Other Information
Common Questions
Press Kit
Tips and Suggestion
Eber City
SaveHKFnB
Xperience Management (XM)
Your one-stop guide in setting up, editing and managing your programme.
INSIGHTS
Available reports
CONSUMERS
View members
Search a member
Changing of member details
Upload and Manage Profile Photo
Member information and data fields
Inactive/Delete a member
Export Member list
Import existing member data to EBER
See more
MESSAGING
Email Template
SMS GLOSSARY
Text Replacement feature
SMS sender ID
Messaging & Marketing
Engage your members with in-built messaging feature
About Email and SMS notification
Activity Messages
Retrieving member card URL link on new mobile device
See more
PLAYBOOKS
Rewards
Rewards and Types of Reward
Available Rewards and its Functions
Creating Rewards
Birthday Rewards / Treats
Birthday Trigger
Creation of 3rd Party Rewards
Claim and Redeem Rewards Option
Uploading Discount Code to Eber
How to Create Member Tier
About multi-tier membership
What is Membership Auto Upgrade and Downgrade Rule?
Membership Upgrade/ Downgrade Settings
Creating your Smart Form
Stamp Card structure
Referral
Smart Form
Pages
See more
eSTORE
About Gift Card
Create Gift Card
How to Create Paid Membership
Settings > Store Cards
Settings > Store Cards > Create
See more
CHANNELS
Launch Member Widget from Your Website Using Javascript
Contact Tracing Setup (Smart Form)
Change in member mobile device or mobile number
WebApp Custom Homepage Menu
Settings > Member Web App / Widget
StoreApp
Member Web App/ Widget
StoreApp Button interface
See more
BRANDING & DESIGN
StoreApp Background Cover
Images specification requirement overview
Reward images
Member Card, Gift Card and Stamp Card
Web App Menu tiles
Card Printing Specification
See more
STAFF ACCESS & ADMIN ROLES
Suspension of Account
Login to Eber Business Admin
Changing member system structure after launch
Eber Business Admin Portal
Invite Staff to Eber CXM Admin
Unsubscribe your Eber Business account
Creating Staff Roles
See more
SMS CREDIT
SMS credit top-up
BILLING
Adding credit card details in Eber CXM business account
SETTINGS
Setting up new Stores
HARDWARE
What hardware do I need for my physical store counter?
What are the minimum specification for the tablet to run Eber StoreApp?
