Tag/ Untag members from XM Backend Admin
Go to Consumers
Click on Tag icon to tag the selected members
Key in the tag in the column provided > Click Add Tags [**If you wish to remove any tagging, just click on the Remove Tags button]
After adding the tag, it can be seen in the consumer profile. Search for the specific member using mobile number/ email address/ name/ member ID.
Click on the View icon 
> On the right panel, the tagging can be seen under Tags
Create Segment after Tagging
You can then create a segment for all the members with this specific tag > Click on Save Segment > Select "Create new segment" and name the segment accordingly > Save Segment
After creating a segment, it can be seen on the left panel
You can also export a specific segment's member list by clicking on the Export button > Enter your email address > Confirm
