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Xperience Management (XM)
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Suspension of Account
Eber will send out invoices 14-days in advance prior to payment due date. Business account will go into suspend status after 3 fail credit card charge attempts after activation of subscription plan. Billing attempts will be conducted 2days apart each.
Account will be re-activated within 3-5working days after full outstanding payment is received by Eber if the account have been suspended.
Eber shall not be responsible for any disruption/affect of business operation during the suspension period.
Please contact Eber Team if you have cleared payment and the suspended account have yet to be re-activated.
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